Policies

Shipping:

Most orders are dispatched within 1-2 business days.
If there is going to be a delay we will email you to let you know, but we aim to get your order out as fast as possible

Estimated delivery times from dispatch:

- UK - Royal Mail First Class Post - 1-2 business days
- USA/Rest of world - standard airmail - 4-16 business days
- Europe - standard airmail - 4-10 business days

Most orders arrive promptly within these time frames, but please note that they are estimates and can vary depending on the postal service in your country.
We are not responsible for any postage delays via Royal Mail or any other courier companies.

International buyers, please note that you are responsible for any customs fees/taxes incurred.

Refunds and Exchanges:
We will offer a refund or exchange if the problem with the item is our fault (wrong size dispatched, fault with the garment or print) we will cover the return shipping cost and replace or refund the order. We do our best to avoid any errors, and have a rigid quality control, but just in case we made a mistake - please be patient with us, and we'll make every effort to sort it out.

If you've ordered by mistake or no longer need the product, please return it to us for a refund in the same (new, unworn, unused and unwashed) condition within 14 days. Please note, that you would need to cover the return shipping cost.

Please notify us of any problems with your order within 24 hours of receiving your order.

Seller Information:

westost.co.uk
[email protected]
facebook.com/westostcartoonlovers
instagram.com/westost_cartoon_lovers